---
title: "Return & Refund Policy - iTechStore"
description: "Buy desktops, laptops, software, accessories, and other IT products online at best price in Nepal. We are the authorized distributor of Apple, HP, Lenovo, Dell, Microsoft, and other IT brands. We provide free delivery and installation in Kathmandu. We also provide free pickup and return service. "
canonical_url: "https://itechstore.com.np/legal/return-and-refund"
meta:
  "og:description": "Buy desktops, laptops, software, accessories, and other IT products online at best price in Nepal. We are the authorized distributor of Apple, HP, Lenovo, Dell, Microsoft, and other IT brands. We provide free delivery and installation in Kathmandu. We also provide free pickup and return service. "
  "og:image": "https://itechstore.com.np/og.png"
  "og:title": "Return & Refund Policy - iTechStore"
  "twitter:image": "https://itechstore.com.np/og.png"
---

> Index of every page on this site: [llms.txt](https://itechstore.com.np/llms.txt)

# Return & Refund Policy

Last updated: September 19, 2022

We want you to be happy with your purchase. If you are not satisfied with your purchase, you may return it for:  
 \- refund within 48 hours, and  
 \- exchange within 5 days  
 of the purchase date.

All returns must be in new condition, in the state you received them, and in the original box and/or packaging. Please keep the receipt.

To return an item, please email us at [return@itechstore.com.np](mailto:return@itechstore.com.np) with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

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```

## Sitemap

See the full [sitemap](https://itechstore.com.np/sitemap.md) for all pages.